Cohort 14 - August Class

Register by emailing Jamie Edwards at for details.

IMPORTANT:  Payment is due by the indicated due date on your invoice or registration will be canceled.

Net Promoter or Net Promoter Scores are a widely used market research metric that typically takes the form of a single survey question asking respondents to rate the likelihood that they would recommend a company, product, or a service to a friend or colleague.  We survey all of our students at the end of their training experience.  Our current NPS Score is based on the question of "How likely is it that you would recommend the training to a friend or colleague"Our Average Score is 9.81 on a scale of 10.    What does 9.81 mean?  The score fits into a respondent category of Promoters (scores of 9-10) who are loyal enthusiasts who will refer others, fueling continued interest in our training program.  

Upon completion class, students will be able to:

  • Define the roles and responsibilities of a Peer Support Specialist
  • Describe how to work with a team
  • Describe how to resolve conflict and adhere to ethics and agency standards
  • Have resources to monitor and protect their recovery through the importance of self-care.

We are proud to offer a high quality tranining progarm to citizens in interested in CPPS here in North Carolina.   Our team has over 50 years of experience in addiction treatment, recovery processes as well as instructional dseign and higher education.  We have high expectations of ourselves and our students, we believe high quality interactive training will help you grow as a new CPSS.   

Recent graduates say about our trainers: 

"I thoroughly enjoyed this course, I have learned so much and look forward to sharing my experiences and the tools that I learned during the course to help others change their lives. The instruction was more than I ever could’ve expected, everything was clear and easy to understand. I feel I now have the tools to move forward productively and know my role as a PSS. I am very grateful for Terri Spears and the thought and effort that was put forth in this course!"

"Great activities! I loved where we got to know ourselves and everyone and get to be in the now with our recovery stories. Loved how our Instructor listened to each and everyone of us and gave us great feedback on homework assignments and personal recovery stories."

"Very relaxed. Did not feel that I was in a classroom setting with my 4th grade teacher. Loved the manual. I could tell that real life experiences were conveyed."

Course Summary:

Based on the 50 competencies required of approved Peer Support Specialist curriculum, all competencies will be taught and discussed in class through the use of lecture based on the text consisting of 15 chapters including an Introduction, Self-Care and Commitment to Personal Recovery, What is a Peer Support Specialist, What is Recovery, Substance use and Co-occurring Disorders, Understanding Mental Illness, Trauma-Informed Practice, Cultural Competency and Diversity, Stigma, Relationship Building: Values and Beliefs, Communication, Problem Solving, Facilitating and Instructing Groups, Conflicts in the Workplace, In Support of Military Service Members and their Families.

Embedded throughout the training to enhance the learning environment and the students’ confidence through the practical application of roles are activities that include sharing of experiences, video vignettes, role plays, paired and group activities, Pause and Practice, and review questions at the end of each chapter.

A final exam is administered for which the students are adequately prepared to succeed.      

The course is 100% online and delivered via the Zoom Platform.  The course will meet for 30 hours online via Zoom and be required to submit 10 hours of homework to the Instructor for Completion. 

Meeting Dates Online Are:

Cohort 14 August Class Day

Monday, August 16 from 8:30 AM to 1:00 PM

Tuesday,  August 17 from 8:30 AM to 1:00 PM

Wednesday,  August 18 from 8:30 AM to 1:00 PM

Thursday,  August 19 from 8:30 AM to 1:00 PM

Friday,  August 20 from 8:30 AM to 1:00 PM

Monday, August 23  from 8:30 AM to 1:00 PM

Tuesday,  August 24 from 8:30 AM to 1:00 PM

Wednesday, August 25 from 8:30 AM to 10:30 AM


Training Dates (enter the start and end dates and times for your training event): 
08/16/2021 - 8:30am to 08/25/2021 - 1:30pm
Contact Person: 
Jamie Edwards, MA, M.Ed, LCAS/A, CPS, BCC
Trainer's Name: 
Terri Spears
Maximum Number of Participants: 
Minimum Number of Participants: 

DAY CLASS!!!! Online via Zoom. Email Jamie Edwards at for the registration link.

IMPORTANT:  Payment is due by the indicated due date or registration will be canceled.