Looking for:
Charlotte - Respite PSS
Raleigh - 3rd Shift Respite PSS
About Us
Promise Resource Network (PRN) is a peer-run organization that is operated and staffed by people who have survived trauma, suicide attempts, overdoses, psychiatric hospitalization, incarceration, and/or being unhoused who use the wisdom of their healing and recovery to ignite social change, inspire hope, and serve as a catalyst for personal greatness. It is our goal that every person finds the hope, inspiration, and support to move through challenges, discover their strengths, live their dreams, and find meaningful purpose in their lives.
When people experience emotional distress and related crises, the limited crisis supports are frequently emergency departments, inpatient settings, crisis stabilization units, and walk-in urgent cares. PRN’s peer-run respites offer an alternative healing environment, with support from others that have similar experiences (Peer Specialists) who offer connection, exploration of the crisis to make meaning out of the experience and offer many wants to work through the distress without the need for forced or involuntary treatment.
Summary of the Position
The Respite Peer Support Specialist will provide trauma-sensitive peer-to-peer support within the context of the peer Respite. Supports offered will include advocacy, providing information and opportunities to connect to local resources, support around housing and benefits, one on one mutual support and group support, as well as managing the peer support warm line if needed.
General Responsibilities
• Share personal experience, encourage mental health wellness and recovery, and validate different pathways of recovery.
• Assist in connection with mental health services, community resources, and other services as needed.
• Knowledge of trauma-informed care, theories, principles, and practices
• Provide telephone support to peers in the community through the 24-hour peer warm line.
• Help maintain a clean, safe, and secure environment. Cleaning duties as assigned.
• Manage downtime with guests focusing on wellness and recovery activities.
• Work cooperatively with the Respite team and maintain clear, honest, and respectful communication with team members.
• Offer peer-to-peer support to guests during all phases of their stay (pre-arrival, arrival, a time during guests' stay, departure/discharge plan, after-care planning)
• Work as a part of a team to create a bed-and-breakfast-like and healing physical environment.
• Belief in the recovery potential of all people with MH/SA challenges and committed to the philosophy of peer support.
• Ability to recognize the difference between and mental health crisis, in which unconditional support is effective, and a mental health emergency, requiring 911, mobile crisis, and/or other supports.
• Ability to self-reflect, receive feedback, guidance, training, and mentoring to grow in your skills and knowledge.
• Documentation, tracking, and reporting as required.
• All other duties as assigned by CEO, Executive team, Leadership team.
Qualifications and Experience
• Current North Carolina Certified Peer Support Specialist.
• Lived experience with substance use disorder and/or mental health challenges, meeting eligibility requirements for NC PSS certification.
• Belief in the recovery potential of all people and is committed to the philosophy of peer support by reinforcing their ability to work and/or achieve personal goals.
• Ability to receive guidance, training, and mentoring to grow skills and knowledge.
• Demonstrates leadership by modeling PRN’s mission, values, philosophy, and guidance to team members.
• Demonstrates taking personal responsibility, being dependable, reliable, working as a team player, and utilizing personal determination skills.
• Demonstrates honesty, integrity, is ethical and approachable.
• Ability to interact effectively with the public, providers, and other stakeholders.
• Committed to personal recovery and wellness and has a personal history of recovery and lived experiences in seeking and receiving crisis-based support.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
• Commitment to the mission and values of the organization.
• Excellent communication skills (oral and written) using active and reflective listening, asking curious questions, validating others' experiences, remaining non-judgmental, and demonstrating effective conflict resolution skills.
• Knowledge of a variety of computer software applications in word processing, spreadsheets, databases and presentation.
• Must have a valid NC Driver’s license.
PRN believes that all persons are entitled to equal employment opportunity. We do not discriminate against our employees or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual preference, sexual orientation, physical handicap or medical condition. Equal Employment Opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination.