Lance is the Director of Tricare Operations and Patient Administration (TOPA), 4 Medical Group, 4th Healthcare Operations Squadron, Seymour Johnson Air Force Base, North Carolina. In his position, he oversees the Patient Advocate/Customer Service Program, the Health Insurance Portability and Accountability Act (HIPAA) Program, outpatient medical records, referral management, patient administration, and the benefits/debt collection office. Lance is a military Veteran, having served eight years with the United States Navy as a Hospital Corpsman. He has held positions at Naval Medical Center Portsmouth, 2nd Medical BN, Camp Lejeune, and Naval Hospital, Pensacola. He had two combat deployments to Iraq, in 2003 with I MEF and in 2004 as a team corpsman for 2nd EOD Team Sierra. He holds a Doctorate in Health Science from Eastern Virginia Medical School, a Master of Arts in Healthcare Administration, and a Bachelor of Arts in Psychology from Ashford University. He has been certified as a Peer Support Specialist since 2016 and volunteers his time working with veterans/military members with mental health and substance abuse issues. His current goal is to help veterans deal with mental health issues and need to find a way back. His motto is always to "take care of yourself so that you can take care of each other."