Contact Us

Get In Touch!

Address

Peer Support Specialist Registry
School of Social Work
University of North Carolina
325 Pittsboro Street CB# 3550
Chapel Hill, NC 27599

Contact Info

919-843-3018
919-962-6562
pss.unc.edu

Office Hours

Monday - Friday: 08:30AM - 4:00PM
Please use the format: 555-555-5555
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How the NCCPSS complaint process works:

  1. The North Carolina Certified Peer Support Program staff receives complaints (phone, email, form).
  2. Complaints are reviewed to determine the level of response at the NCCPSS Program.
  3. Complaints indicating further action are forwarded to teams at the North Carolina Division of Mental Health, Developmental Disabilities, and Substance Use Services and the Division of Health Benefits for investigation.
  4. The investigation report from the Division teams (identified above) will determine the NCCPSS Program actions.

 

Click here to submit a complaint with our online form.

 

You can also download and complete our mail-in complaint form here.