Who is Promise Resource Network?
Who We Are
Promise Resource Network (PRN) is a survivor-led community and as with any community, ours is diverse. Through the wisdom of lived recovery experience, PRN ignites social change, inspires hope, and serves as a catalyst for personal greatness. It is our goal for every person to find the hope, inspiration, and support to move through challenges, discover strengths, live their dreams, and find meaningful purpose in their lives.
We are artists, parents, musicians, leaders, educators, hope inspirers, and recovery warriors. We are united by our resilience and the knowledge we have gained by overcoming experiences others thought were insurmountable. They weren’t and we thrived.
Purpose of the Respite Peer Support Specialist
This Peer Support Specialist (PSS) will provide trauma-sensitive peer-to-peer support within the context of a peer respite, specifically the new Wake County respite location. Supports offered will include advocacy, providing information and opportunities to connect to local resources, support around housing and benefits, one on one mutual support and group support, as well as managing the peer support warm line if needed.
Responsibilities
Guest Support
- Share personal experience, encourage mental health wellness and recovery, and validate different pathways of recovery.
- Assist in connection with mental health services, community resources, and other services as needed.
- Knowledge of trauma-informed care, theories, principles, and practices
- Provide telephone support to peers in the community through the 24-hour peer warm line.
- Manage downtime with guests focusing on wellness and recovery activities.
- Offer peer-to-peer support to guests during all phases of their stay (pre-arrival, arrival, a time during guests' stay, departure/discharge plan, after-care planning)
- Belief in the recovery potential of all people with MH/SA challenges and committed to the philosophy of peer support.
- Ability to recognize the difference between and mental health crisis, in which unconditional support is effective, and a mental health emergency, requiring 911, mobile crisis, and/or other supports.
Team Involvement and Respite Management
- Help maintain a clean, safe, and secure environment. Cleaning duties as assigned.
- Work cooperatively with the Respite team and maintain clear, honest, and respectful communication with team members.
- Work as a part of a team to create a bed-and-breakfast-like and healing physical environment.
- Ability to self-reflect, receive feedback, guidance, training, and mentoring to grow in your skills and knowledge
- Documentation, tracking, and reporting as required
- All other duties as assigned by CEO, Executive team, Leadership team
Expected Qualifications, Experiences, and Core Values
- Current NC Certified Peer Support Specialist and/or willingness to achieve certification within first 6 months
- Valid Driver's License
- High School Diploma/GED Required
- Personal history of MH/SA recovery and lived experience in seeking and receiving crisis-based support.
- Knowledge of trauma-informed care, theories, principles, and practices
- Ability to manage time, and complete tasks accordingly with limited direct supervision.
- Must possess good communication skills both oral and written.
- Excellent interpersonal skills including active and reflective listening skills and remaining non-judgmental.
- Must be self-motivated and possess the ability to work independently as well as within a team.
- Effective conflict resolution skills
- Knowledge of a variety of computer software applications in word processing, spreadsheets, databases, and presentation software.
- Basic knowledge of community support services/resources.
- Skilled in maintaining calm and empathy with people experiencing emotional distress without trying to minimize their experience.
Anticipated Compensation
$18.- $21 per hour
Other Information
PRN Department: Respite
Supervisor: Respite Program Manager
FLSA Status: Full time
1st shift 6 am to 2 pm
2nd shift 2 pm to 10 pm
3rd shift 10 pm to 6 am
PRN believes that all persons are entitled to equal employment opportunity. We do not discriminate against our employees or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual preference, sexual orientation, physical handicap or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination.