RCC DROP-IN CENTER PEER SUPPORT SPECIALIST
JOB DESCRIPTION
Purpose/Role
The CPSS provides peer support and resource navigation to engaging participants . This person uses their personal lived experiences to connect with participants and to act as an example of wellness. As someone who has successfully managed her/his own recovery, the PSS provides an example to program participants of what they can strive for in their own recovery.
Responsibilities/Tasks
Participant Engagement and Support
- Greet and check-in with participants as they come into the Drop-In Center.
- Meet with the RCC Coordinator daily to be assigned a station for the day.
- Provide one-on-one and communal peer support interactions.
- Complete opening and closing housekeeping duties as assigned.
- Use motivational interviewing when attempting to engage individuals.
- PSS will attempt to establish a supportive relationship and assess the individual’s readiness/motivation to participate in recovery and/or harm reduction activities. Utilizing Motivational Interview techniques help guide persons from Precontemplation phase towards Contemplation/Action
- Follow-up with the identified individual within 24 hours of referral (or as soon as can be arranged).
- Provide health care, legal, and behavioral health system navigation
- Facilitate both in-person and/or hybrid groups and provide training that will focus on learning about the addiction model and gaining recovery and social skills.
- If the individual is willing, the PSS will guide the individual in the development of a Wellness Recovery Action Plan (WRAP).
- Document and maintain participant information in the database.
- Gather information needed to build a relationship and maintain follow up, including contact information and potential barriers to accessing care.
- Provide basic education about healthy behaviors, health-related risk behaviors, available care and treatment options.
- Involve participants and their support systems (e.g. family, caregiver) in the decision-making process through a person-centered, collaborative approach.
- Act as a participant advocate and navigator to support the development of problem-solving skills.
- Coordinate care for participants enrolled in other provider programs as needed.
- Provide participant family support and care coordination (w/permission & request from participant).
Competencies/Knowledge/Qualities
- Demonstrated commitment to the Sunrise mission, vision, and values.
- Professional and personal style consistent with the philosophy and team-oriented culture of Sunrise.
- High School Diploma or General Educational Development (GED)
- Knowledge and experience in the peer support field.
- One year of experience in the behavioral health and/or substance use fields
- Strong communication skills - verbal and written
- Appropriate personal & professional boundaries.
- Experience with Wellness Recovery Action Plan (WRAP) and applicable skills
- Experience with direct patient contact and/or customer service
- Experience in the criminal justice system (either educationally, or personally).
- 2 years of personal recovery (mental health and/or substance use/abuse).
- Maintain healthy self-care and work balance.
Notice: This job description is not designed to cover all activities, duties or responsibilities that are associated with the position. Responsibilities may change and/or new ones may be assigned at any time to most effectively work towards Sunrise's Mission.
Reports to
RCC Coordinator
Supervisory Responsibility:
None
Requirements:
- Maintain healthy self-care and work balance.
- Maintain peer support certification with North Carolina and all required CEU hours needed for recertification.
- Abide by PSS Code of Ethics.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Category:
Non-Exempt
$ 23.50 Hourly
Updated Feb 22,2024