ARISE COLLECTIVE
Job Description for CARE COORDINATOR
ORGANIZATION LOCATION:
Raleigh, NC
DESCRIPTION
Arise Collective (AC) is a 501(c)(3) nonprofit organization with a mission to equip women with the
tools and support they need to heal, grow, and thrive while in prison and in the communities to
which they return. This is an exciting time for the organization, as we have rebranded and
expanded our programming this year. To learn more, please visit our website at
www.arise-collective.org.
CURRENT NEED
We are a unique organization operating at the nexus of prison chaplaincy, women’s issues, and
social justice. We celebrated our 40th anniversary in 2020 and are poised for growth with
significant new opportunities ahead. In addition to our long history of providing spiritual
nourishment inside the prison, our new reentry project provides comprehensive and holistic
wraparound services for formerly incarcerated women, including housing and access to
education and employment opportunities. All our work is offered in the community using a
trauma-informed and evidence-based lens.
The successful candidate is highly organized and able to balance working collaboratively and
independently in a fast-paced environment while remaining good-natured, resourceful, and
efficient. A high level of maturity, integrity, professionalism, discretion, sound judgment, tact,
confidentiality, and self-care are crucial. This is a new position, and the incumbent will
participate in the development and implementation of new programs, policies, procedures and
processes, and the improvement of existing ones. Other responsibilities will include:
PRIMARY RESPONSIBILITIES – 85%
● Guide, coach and encourage program participants to take responsibility for and actively
participate in their own reentry process and recovery.
● Assist participants with self-agency and decision-making, wellness, recovery, problem-solving
and life skills using recovery and other trauma-informed tools.
● Assist participants in developing natural supports and community living; inspire
connectedness to self, others, the environment, and to passion, meaning and purpose.
● Model recovery values, attitudes, beliefs and personal action to encourage hope, personal
responsibility and resilience, including participation in recovery activities that might be beyond
the scope of treatment providers (e.g., eating together, attending or participating in support
groups, and social events)
● Promote self-advocacy; support and empower participants to exercise their legal rights
within the community.
● Raise participant awareness of and increase readiness for existing services and pathways to
recovery and a successful reentry.
● Implement culturally competent preventative and therapeutic skill-building interventions,
including:
● Functional skills (navigating social services systems, identifying/and connecting with
community resources, maintaining supports, financial literacy, etc.)
● Socialization, relational, and coping skills
● Self-management, self-regulation and monitoring of trauma and recovery symptoms
● Behavior and anger management skills
● Participate in delivery of case management services and assist participants in accessing benefits,
resources and services in conjunction with the reentry team, as appropriate.
● Provide assistance and support to program participants in crisis situations, when needed.
● Maintain and submit required documentation (i.e., Participant touchpoints/encounters, etc.).
● Understand and adhere to compliance standards as they appear in organizational, personnel
and programmatic policies, and to meet external requirements.
GENERAL RESPONSIBILITIES – 15%
● Attend weekly supervision with Program Director and weekly direct-service related and/or
para-professional supervision.
● Attend weekly team and partner meetings as well as weekly/bi-weekly individual
supervision; and other partner meetings as necessary.
● Attend staff and board meetings and retreats.
● Participate in opportunities to educate and advocate for increased awareness of the issues
surrounding women’s incarceration and incarceration in general.
● Participate in organizational evaluations.
● Other responsibilities and special projects, as needed.
SKILLS, QUALIFICATIONS AND ATTRIBUTES
The Care Coordinator must demonstrate a passion for and willingness to support AC’s
mission, vision, values and work and possess the following, including:
● Inclusive, empathetic worldview and demonstrated skill working across lines of difference.
● High school diploma or equivalent.
● Completion of Certified Peer Support training program; at least three years successful
experience working as a Care Coordinator preferred; active commitment to one’s own
personal recovery.
● Ability to teach/train recovery information and recovery tools; experience with motivational
interviewing a plus.
● Effective verbal and written communications skills.
● Solid organization skills, accuracy, and ability to successfully manage multiple and sometimes
competing projects, tasks, and deadlines.
● A personal commitment to excellence and strong attention to detail and accuracy.
● Basic computer skills and ability to use MS Office Suite, databases, and online systems.
● Demonstrated ability to successfully interact with a broad range of individuals in a
professional and pleasant manner; excellent interpersonal skills and a positive attitude.
● Valid North Carolina driver’s license with a safe driving record.
DESIRED QUALITIES
● Lived experience in the North Carolina criminal justice system and with mental health and/or
substance use services.
● Strong work ethic, a high degree of patience, and grit to push through difficult challenges.
● The ability to work within a team and to lead, coach, inspire, support, and motivate others.
● Adaptability, and an ability to remain poised under pressure.
● Systems-oriented thinking and an ability to understand, create and implement complex
processes.
● Strong time and task management (i.e., ability to plan, schedule, and execute).
● Sound judgment, initiative, and decision-making skills.
● Willingness to extend kindness, compassion and accountability to oneself and others.
● The desire and humility to learn and grow both personally and professionally.
PRIMARY RELATIONSHIPS
This position will work closely with the organization’s program staff and will interact regularly
with other staff and volunteers. Will have substantial contact with participants, their families
and significant others, program partners, community treatment providers, community
corrections (probation and parole), the faith community, and others in service provision.
PHYSICAL REQUIREMENTS
This position requires ordinary ambulatory skills sufficient to visit other locations, as well as the
ability to stand, walk, stoop, kneel, crouch, and occasionally manipulate (lift, carry, move) light to
medium weights of up to 20 pounds. Requires good hand-eye-foot coordination; arm, hand and
finger dexterity, including ability to grasp; visual acuity to use a keyboard, operate equipment, read
information; use of auditory senses; and ability to perform basic math (addition, subtraction,
multiplication, division, standard measurements). Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
WORK REQUIREMENTS
This is both an on- and off-site position with a primary purpose to provide these services in the
community to enhance participants’ ability to overcome obstacles and achieve their goals.
Regular schedule negotiable within a standard 40-hour work week. Travel to clients and
occasional but regular evenings and weekends required. The impact of actions is great in this
position with potential harm to participant safety and well-being.
JOB TYPE: Mid-level non-exempt full-time position.
SALARY RANGE: $18 to $22 per hour, depending on qualifications and experience. Health care
benefits, retirement plan, pre-tax benefits and generous paid time and leave included.
APPLICATION PROCEDURE: To apply, email a letter of application and resume to
jobs@arise-collective.org and include your last name and the position title in the subject line. No
phone calls, please. Thank you.
Arise Collective is an Equal Opportunity/Affirmative Action employer. Qualified applicants will
receive consideration for employment without regard to sex, gender identity, sexual orientation,
race, color, religion, national origin, disability, protected veteran status, age, record of arrest or
conviction, or any other characteristic protected by law. Formerly incarcerated, justice-involved or
justice-impacted individuals strongly encouraged to apply.