Leadership:

• Supervise Resident Advisor(s), Driver(s), and other assigned staff.

• Develop and implement a professional development program for staff.

• Establish objective performance measurements and ensure accountability among team members.

• Recruit, hire, and train staff members in the department.

Center for Men Operations:

• Responsible for conducting initial needs assessments for clients and crafting individualized case plans, ensuring a welcoming orientation into the shelter and comprehensive support throughout their stay.
• Design, implement, and evaluate client training programs and services.

• Ensure safety and maintenance of facilities.

• Maintain client files and ensure compliance with grants.

• Schedule and monitor outside service providers and volunteers while cultivating and maintaining positive relationships with community partners to ensure effective collaboration and support for our mission.
• Ensure residents adhere to shelter policies and rules while also providing support and guidance to help them remain sheltered.
• Possess the capability to prioritize "Housing First" principles, emphasizing immediate access to permanent housing as a primary strategy for addressing homelessness.
• Complete necessary logs, reports, and statistical data collection.
• Inform the Executive Director promptly about critical incidents and concerns for timely resolution.

General Administration:

• Assist with grant reporting.

• Represent the organization in community events and committees.

• Advocate for the unsheltered population by actively engaging and educating the community, serving as their strongest ally and advocate.
• Perform other duties as assigned.

Qualifications and Skills:

• NC Certified Peer Support Specialist (PSS) or Community Health Worker (CHM) certification preferred.

• 2+ years of management experience.

• Mental health and/or substance use clinical licensure or certification.

• Lived experience in homelessness highly valued.

• Bilingual proficiency preferred.

• BIPOC (Black, Indigenous, and People of Color) encouraged to apply.

Essential Competencies:

• Exceptional communication (verbal and written) and interpersonal skills.

• Outstanding organizational and leadership skills.

• Accountability, dependability, confidentiality, adaptability, flexibility, honesty, integrity, teamwork, collaboration, critical thinking skills, and emotional intelligence.

Equipment:

• Computers, various software programs, telephones, office equipment.

• Basic tools such as hammer, screwdriver, drill, etc.

• Motor vehicle.

Relationships:

• Member of the leadership team, reporting directly to the Executive Director.

• Works closely with the leadership team and community stakeholders.

• Supervises Resident Advisor(s), Driver(s), and other assigned staff.

• Works closely with shelter residents and other clients.